Counter Representative - Building Materials

Are you passionate about customer service and enjoy assisting clients in the success of their projects? Do you want to evolve in a dynamic environment where your interpersonal skills and sense of organization will make a difference? Do you have a strong interest in construction materials and teamwork? Here is a great opportunity!

Our client, a well-established company in the construction sector, is looking for a counter representative to join their service team. Reporting to the department manager, you will be one of the first points of contact with customers and will play a key role in the efficient management of orders and follow-up with delivery personnel.

Tasks:

• Welcome customers and advise them on products and materials.
• Receive, process, and enter orders into the system.
• Respond to requests received by phone, email, and text messages.
• Ensure communication with delivery personnel for order tracking and preparation.
• Coordinate with internal teams to ensure material availability and delivery.
• Provide quick, courteous, and professional service to customers.
• Perform any other task related to the smooth operation of the counter.

The use of the masculine gender is used for the sole purpose of lightening the text.

Benefits of this position:

• Company-provided phone.
• Group insurance after the probation period.
• Family-friendly, flexible, and collaborative work environment.
• Company recognized for the quality of its projects and stability.
• Social activities and commitment to employee well-being.
• On-site parking available.

Requirements:

• Minimum of 5 years of relevant experience in a similar position, ideally in hardware or in a construction materials business.
• Proficiency in Microsoft Office Suite; knowledge of project management software (Procore, an asset).
• Good knowledge of construction materials and equipment.
• Good understanding of construction processes.
• Excellent command of French, both spoken and written.

Salary: $50,000 to $70,000 per year, depending on experience (to be discussed) Schedule: Daytime, from 7 a.m. to 3:30 p.m. Status: Permanent

Are you interested in this position? Send your resume to Philippe Falardeau by email at pfalardeau@bedardressources.com.